Questions we’re asked most.
Websites, AI, security and IT support — and how to get hold of us.
Who we are and where we work.
Where are you based, and who do you work for?
We have offices in Carlisle and Gretna and work with businesses across Dumfries & Galloway, Carlisle and Cumbria. We have been building websites since 1999.
How quickly do you reply?
Usually within one working day by email. For something urgent, call 01228 941 073, Monday to Friday, 9:00am to 5:30pm.
I’m already a client. Where do I get help?
Use our support page, which includes remote support through a RustDesk session.
Our services.
What kind of websites do you build?
Websites designed for your brand rather than a template, with online shops and booking systems where you need them, and an editor your team can use without a developer. See web design & development.
Can you move my existing website or speed it up?
Yes. We handle migrations from old platforms and performance work on slow sites.
What does your AI work involve?
AI chatbots trained on your business, AI receptionists and phone systems, office administration automation, and sales follow-up and first-line technical support. See AI solutions.
Do you do CCTV and security?
Yes: CCTV and camera systems, remote viewing from your phone or computer, and keypad, fob or card access control, set up to work with your network. See security systems & CCTV.
Do you offer hosting and IT support?
Yes: website and email hosting with monitoring and backups, computer sales and repairs, network cabling and Wi-Fi, and ongoing IT support. See IT support & networking.
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